The global retail industry is valued at over $30 trillion, with Asia-Pacific becoming the fastest-growing region. Master the art and science of retail through India’s top Post Graduate Diploma in Retail Management from Symbiosis. The retail industry is evolving with omnichannel retailing, experimental retail and sustainable growth. We welcome you to the SCDL’s industry-recognised online diploma in retail management.
This PG Diploma in Retail Management Distance Education is perfect for fresh graduates, working professionals, and entrepreneurs who want to excel in retail. The program builds critical skills in retail operations, marketing, merchandising, and customer engagement.
This flexible diploma in retail management is ideal for those seeking leadership roles in modern, omnichannel retail businesses.
Retail is a major sector of the Indian and global economy. Today’s retailers face heightened competition, e-commerce disruption, rapid tech advancements, and dynamic consumer expectations. Hence, there is a growing demand for retail leaders who can manage change, implement digital strategies, and enhance customer satisfaction.
The Post Graduate Diploma in Retail Management from SCDL addresses a broad spectrum of challenges and trends in the retail and distribution space. Covering service operations, consumer behaviour, brand and sales management, and supply chain logistics, the program delivers a comprehensive understanding of modern retail strategies.
Graduates of this Post Graduate Diploma in Retail Management are equipped to lead retail organisations, navigate digital disruption, and meet evolving market needs.
Through this retail management diploma course, students will:
● Understand and apply core principles of retail management and marketing.
● Gain expertise in consumer behaviour, brand building, and sales strategies.
● Learn to leverage digital platforms and e-commerce in retail operations.
● Prepare for leadership roles in retail strategy, merchandising, and operations.
Program Objectives
The PGDRM program aims to:
-
Build Foundational Retail Expertise: Introduce learners to retail formats, functions, and customer-centric models.
-
Develop Strategic Retail Thinking: Equip students to analyse market trends and design profitable retail strategies.
-
Strengthen Sales and Marketing Skills: Teach retail branding, advertising, and CRM techniques to enhance customer loyalty.
-
Optimise Supply Chain Management: Address inventory, logistics, and distribution challenges in retail environments.
-
Adapt to Digital Retailing: Train students to navigate e-commerce, omnichannel retailing, and emerging technologies.
-
Enhance Managerial Capability: Develop leadership, communication, and operational decision-making skills in a retail context.
Highlights of the PGDRM Course from Symbiosis
● AICTE-Approved Program (Regulatory body for approval of MBA and PGDM Programs)
● 100% Online and Flexible Learning Format
● Ideal for Working Professionals and Graduates
● Industry-Relevant Curriculum with Practical Case Studies
● E-commerce and Digital Retail Modules Included
● Among the top diploma in retail management colleges in India
-
Bachelor's degree holder / Graduate in any discipline from a recognised University.
-
International / SAARC Graduate from a recognised / accredited University / Institution.
-
Students who have appeared for final year of examination of their bachelor's degree program and are awaiting results can also apply, subject to successfully completing their bachelor's degree program / graduation within the time period specified by SCDL.
Note: A Degree Equivalence Certificate issued by the Association of Indian Universities (AIU) is mandatory for applicants who have completed their education from any foreign (out of India) school, college, university, or institute.
-
The duration of the program is two years.
-
The registration period is valid for four academic years.
|
SEMESTER I : |
|
Principles and Practices of Management |
|
Retail Management – I |
|
Consumer Behaviour |
|
Services Marketing |
|
Sales Management |
|
SEMESTER III : |
|
Research Methodology |
|
Merchandise Management |
|
Customer Relationship Management |