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Management
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Home > Programs > Management

Post Graduate Diploma in Retail Management (PGDRM) from scdl

The global retail industry is valued at over $30 trillion, with Asia-Pacific becoming the fastest-growing region. Master the art and science of retail through India’s top Post Graduate Diploma in Retail Management from Symbiosis.

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  • 2 year

    Course Duration

  • 80K+

    No. of Students

  • 8 Lakh+

    Alumni Network

  • #1

    Ranking

  • 36

    Countries

PG Diploma in Retail Management
  • Overview
  • Highlights
  • Eligibility
  • Duration & Validity
  • Program Structure
  • Career Opportunities
  • Fees
  • How to Apply
  • Placement & Career
  • Certificate
  • Testimonials
  • Faculty
  • FAQs

The retail industry is evolving with omnichannel retailing, experimental retail and sustainable growth. We welcome you to the SCDL’s industry-recognised online diploma in retail management. Today, e-commerce contributes 24% of total retail sales.

This PG Diploma in Retail Management Distance Education is perfect for fresh graduates, working professionals, and entrepreneurs who want to excel in retail. The program builds critical skills in retail operations, marketing, merchandising, and customer engagement.

This flexible Diploma in Retail Management is ideal for those seeking leadership roles in modern, omnichannel retail businesses.

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Overview

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Retail is a major sector of the Indian and global economy. Today’s retailers face heightened competition, e-commerce disruption, rapid tech advancements, and dynamic consumer expectations. Hence, there is a growing demand for retail leaders who can manage change, implement digital strategies, and enhance customer satisfaction.

The Post Graduate Diploma in Retail Management from SCDL addresses a broad spectrum of challenges and trends in the retail and distribution space. Covering service operations, consumer behaviour, brand and sales management, and supply chain logistics, the program delivers a comprehensive understanding of modern retail strategies.

Graduates of this Post Graduate Diploma in Retail Management are equipped to lead retail organisations, navigate digital disruption, and meet evolving market needs.

Through this Retail Management diploma course, students will:

  • Understand and apply core principles of retail management and marketing.

  • Gain expertise in consumer behaviour, brand building, and sales strategies.

  • Learn to leverage digital platforms and e-commerce in retail operations.

Prepare for leadership roles in retail strategy, merchandising, and operations.

The program is approved by AICTE.

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Objectives of the Program:

Build Foundational Retail Expertise

Build Foundational Retail Expertise

Introduce learners to retail formats, functions, and customer-centric models.

Develop Strategic Retail Thinking

Develop Strategic Retail Thinking

Equip students to analyse market trends and design profitable retail strategies.

Strengthen Sales and Marketing Skills

Strengthen Sales and Marketing Skills

Teach retail branding, advertising, and CRM techniques to enhance customer loyalty.

Optimise Supply Chain Management

Optimise Supply Chain Management

Address inventory, logistics, and distribution challenges in retail environments.

Adapt to Digital Retailing

Adapt to Digital Retailing

Train students to navigate e-commerce, omnichannel retailing, and emerging technologies.

Enhance Managerial Capability

Enhance Managerial Capability

Develop leadership, communication, and operational decision-making skills in a retail context

No.1

Ranked Institute

High Industry

Acceptance

25 years

of Legacy

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Highlights

Highlights of the PGDRM Course from Symbiosis

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AICTE-Approved Post Graduate Diploma (Regulatory body for approval of MBA and PGDM Programs)

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100% Online and Flexible Learning Format

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Ideal for Working Professionals and Graduates

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Industry-Relevant Curriculum with Practical Case Studies

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E-commerce and Digital Retail Modules Included

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Among the top diploma in retail management colleges in India

Why Choose SCDL for an Online Diploma in Retail Management

Top-Ranked Online College for Retail Management
25+ Years of Academic Legacy
Flexible Learning for Working Professionals
Global Student Base
Relevant, Updated Curriculum
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Eligibility

Looking to enroll in an online PG Diploma in Retail Management from Symbiosis? You must be:

  •  A graduate in any discipline from a recognised university.

  • Student in the final year of graduation or awaiting final results (may apply provisionally).

  • An International/SAARC graduate (AIU equivalence certificate required for foreign degrees).

PG Diploma in Retail Management: Eligibility applies to both fresh graduates and professionals with relevant experience.

Note

A Degree Equivalence Certificate issued by the Association of Indian Universities (AIU) is mandatory for applicants who have completed their education from any foreign (out of India) school, college, university, or institute.

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Duration & Validity

  • Program Duration: 2 Years

  • Registration Period Validity: 4 Academic Years

This flexibility makes it one of the most practical online Diploma Courses in Retail Management in India.

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Program Structure

80Credit Points

Credit Points

SEMESTER I

Principles and Practices of Management

Retail Management – I

Consumer Behaviour

Services Marketing

Sales Management

SEMESTER II

Marketing Management

Retail Management – II

Brand Management

Basic Accounting for Retail Business

Concepts in Supply Chain Management

SEMESTER III

Research Methodology

Merchandise Management

Customer Relationship Management

SEMESTER IV

Advertising and Public Relations

Retail Analytics

Emerging Retail Formats

Project

Program Curriculum
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Career Opportunities

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  • Manager Operations

  • Senior Sales Manager

  • Stores Manager

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  • Retail Store Executive

  • Retail Sales Associate

  • Retail Store Manager

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  • Retail Shop Manager

  • Retail Consultant

  • CRM & Loyalty Head

Fees.png

Fees

Application Form Fee

The application form fee for all applicants is: ₹ 1200/-

Note: Application fee is non-refundable.

Program Fee

Total Program Fee: ₹ 74,000/-

General: ₹ 44,000 + ₹ 30,000

Defence: ₹ 43,000 + ₹28,000

International: ₹ 92,000 + ₹ 62,000

SAARC: ₹ 77,000 + ₹ 51,000

PAYMENT TIMELINES :

1. Pay first instalment or one-time full fee immediately after grant of admission.
2. Pay second instalment within 45 days of payment of first instalment or on or before the last date to pay full fee, whichever is earlier, as per policy.

Special Silver Jubilee Year Discount on Program Fee – Limited Period Offer

Pay Full Fee in One Instalment On-the-Spot and Avail ₹5,000/- to ₹17,000/- Off

(Discount amount is subject to the admission category applied).

One time full payment:

General: ₹ 69,000

Defence: ₹ 66,000

International: ₹ 1,40,000

SAARC: ₹ 1,11,000

Easy EMI – Starting from 6000/month

Education loan available with easy EMI options for 6, 9, and 12 months, starting from just ₹6,000 to ₹9,000 per month.

NOTE

  • Paying complete course fee immediately, will make all benefits of the program immediately available as per admission policy.

  • Installment option closes 15 days before the last specified date of admission.

  • Exam fee & Project fee is not included in program fee and has to be paid separately.

  • Pay exam fee per paper per attempt. Exam fees or project fee is non-refundable & non-transferable.

Mode of Payment

  • Online: Pay application form fee, program fee & all exam fees online. OR

  • Demand Draft: Pay program & all exam fees via Demand Draft (DD) drawn in favour of “The Director SCDL, Pune” payable at Pune.

(Note: SCDL does not accept any fee in cash.)

 

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How to Apply

STEP 1

Purchase an Application Form

  • Click on Sign Up and first register on the SCDL Apply Online Portal

  • Login to purchase application form & fill it up

  • Application Forms are available online and offline

  • Pay course fee immediately after purchasing form and reserve your seat

Step 1.png

STEP 2

Registration

  • Upload your passport size recent colour photograph, Govt. Photo Identity Proof, Academic Records, your signature & Work Exp. Certificates

  • Applicants applying under Defence Category have to produce: Proof of service certificate / discharge book / dependent certificate

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STEP 3

Fee Payment

  • Submit your complete program fee immediately from your Apply Online login or your Student Login as per timelines specified and confirm your seat.

  • Exam fee is not included in program fee.

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Have Questions?

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Contact: +91-20-25211 111

For Spot Admissions Click here to view the list of Centers
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Placement & Career

At Symbiosis Centre for Distance Learning, we prepare you for the real world. Our PGDRM program grooms you for success in merchandising, store operations, and retail analytics. We ensure you’re career-ready for the fast-paced retail industry with focused training and placement guidance.

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Certificate

At the end of the program, you will receive an AICTE-approved Post Graduate Diploma in Retail Management from Symbiosis Centre for Distance Learning— A certificate of excellence recognised across industries.

If you're seeking a Post Graduate Diploma in Retail online course with real-world relevance, unmatched flexibility, and global credibility, the PGDRM course from Symbiosis is your best bet.
Apply Now to Begin Your Career Journey in the Retail Industry!

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Testimonials

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Faculty

Yogita Gupta.jpg

Prof. Yogita Gupta

Ph.D. | M.P.M. | M.com | D.T.L. | G.D.C.A. | D.C.A.
Associate Professor Academic Experience: 21 Years Research Areas: • Human Resource • Marketing
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Prof. Dr. Padmapriya Irabatti

Ph.D. in Management, M.Phil. in Commerce and Management, PRINCE 2 project management Professional, MBA in Marketing, B.Sc. Mathematics.
Designation: Professor - Business Management Academic Experience: 21 years Industry experience: 7 years. Research and expertise areas: • Marketing Management • Strategic management • Research methodology • Online education • Entrepreneurship Development • Project management
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